All cancellations must be made a minimum of 24 hours prior to your appointment time. Any appointments cancelled outside of the 24 hours will be charged in full. Each appointment is booked with a Practitioner who has prepared your session to maintain your wellbeing. This is also their valuable time and why we have these policies in place. Thank you very much for your understanding.
Personal Health Information Protection Act
The Ontario Government has legislation, the Personal Health Information Protection Act (PHIPA) that came into effect on November 1, 2004. This act has been established to set out rules for the collection and utilization of information that is collected about patients. All of our therapists abide by these regulations.