Contact Us


Mon: 8am – 8pm

Tue: 8am – 8pm

Wed: 8am – 8pm

Thu: 8am – 8pm

Fri: 8am – 6pm

Sat: 8am – 2pm

Sun: 11AM – 5PM


420 Weber Street N, Suite M

Waterloo, ON. N2L 4E7

Located to rear of building


Frequently Asked Questions

Where are you located and is there parking?

We are located at 420 Weber Street North, Suite M (to the rear of the property), Waterloo. There is free parking located around the entire building.

Is there a cancellation policy?

Yes, we ask for 24 hours notice so that we can provide appointments to those patients who are on our wait list. Otherwise we charge the full price for the treatment that has been cancelled.

What is Matrix Repatterning?

Please see the Matrix Repatterning page that gives the information for the treatment. Please note that you will be clothed for this appointment. You will need to wear loose and comfortable clothing. Any clothing/items that are metal (such as an underwired bra or zipper) should be avoided.

How do I book an appointment?

Please feel free to Book Online or call the office directly at 519-208-0544.

Why can I not book with Donna online?

Please use the contact form below and we will forward any queries you have to her directly. Emails go to

How can I pay for my treatment?

We accept debit and credit (except for AMEX) but we do not accept cash at this time. We will provide you with your receipt, whereupon you can forward this to your insurer for reimbursement.