About Us

Donna Smith

Owner of Benchmark Wellness Clinic, RMT (Hons), CMRP

Donna graduated with her registered massage therapy diploma (honours) from Medix School, Kitchener in the Fall of 2007. Donna started her career at a local rehabilitation clinic dealing with clients suffering from the effects of motor vehicle accidents. She then shifted her focus and started working within a health club, where together with a team of health care professionals, was able to help athletes with their sports related injuries.

Donna is enthusiastic about her education, continually upgrading her skill set with various techniques and modalities. She currently specializes in deep tissue massage and is also a Certified Matrix Repatterning Practitioner. This can help clients with long term and chronic issues ranging anywhere from concussion to sleep apnea. This is a more gentle approach creating diversity for her client base. Donna’s knowledge also expands to pregnancy massage, Thai massage and trigger point therapy.

Donna has developed a loyal client base during her many years of practice and received the “Diamond Award” by the readers of the Waterloo Chronicle for 2010, 2011 and 2012, before working within other multidisciplinary clinics. Donna’s interests include working out, hiking, reading and world travel.

Shannon Primmer


Shannon is a Registered Massage Therapist who graduated from CCMH in 2019. She is an  ambitious and motivated therapist. Her strongest skills at this moment are working with mental health and deep tissue work. She is working on expanding into other areas to help a wider array of people and conditions. She’s easy going and has a great sense of humor. That being said she takes her work with clients very seriously and enjoys getting to know people. Because of her warm personality, she makes people feel comfortable and is able to provide the most appropriate treatment for each individual client.

Naseem Amani


Naseem completed her Master of Science in Physiotherapy program in 2011 at the University of Toronto following her Honours Bachelor of Science in Kinesiology program in 2009 at the University of Waterloo. 

Since graduating, Naseem has furthered her physiotherapy education by completing courses in Contemporary Medical Acupuncture from McMaster University, MDT Method from McKenzie Institute Canada, as well as certifications in soft tissue release and neural mobilization.

Naseem became a yoga instructor in 2016 at YYoga in Toronto, and most recently, she decided to follow that love of yoga down the path towards becoming a Certified Yoga Therapist at Ajna Yoga in Victoria, BC.

Through movement, connection, and even a little bit of fun, Naseem is passionate about educating and empowering her clients on their journey towards physical, mental, and emotional well being.

Lindsay Lessard

B.Sc, M.OMSc.

Lindsay graduated from St. Francis Xavier University with a Bachelor of Science in Human Kinetics and a minor in Biology in 2016. While at StFX, Lindsay was a member and captain of the basketball team and was named an Academic All Canadian, along with numerous all star awards. Upon graduation Lindsay was inducted into the President’s Circle of Young Alumni which is granted to students in recognition of their contribution to student life and academic achievement.

Lindsay’s passion for basketball then led her to Europe where she played professionally. While overseas she volunteered at a local hospital in the rehabilitation center working with patients recovering from traumatic brain injuries and coping with neuromuscular disorders. 

After returning from overseas Lindsay began her journey of learning osteopathy at the Canadian Academy of Osteopathy. Lindsay graduated in 2021 from the four year program with a Master in practice of Osteopathic Manipulative Sciences (M.OMSc). During her osteopathic studies Lindsay was presented with the Award of Merit for outstanding academic achievement. 

After experiencing successful osteopathic treatment herself, Lindsay fell in love with the osteopathic principles of viewing the body as a collective unit and how the body has the ability to self heal and self regulate. Lindsay’s approach to treatment follows these principles and aims to align the structure, restore proper nerve impulses, and the circulation of blood flow.

In her free time Lindsay enjoys being outdoors, working out, and spending time with her friends and family, especially her nephew Logan. 

Dr. Olja Vazic

B.Sc, M.Sc, DC, RMT

Dr. Olja Vazic graduated with Honours from the University of Waterloo with a Bachelor of Science in Kinesiology in 2015. She went on to complete four years of extensive study at the Canadian Memorial Chiropractic College where she graduated Summa Cum Laude in 2019. During her studies, she completed the Advanced Standing Registered Massage Therapy Program at the Royal Canadian College of Massage Therapy and began her own massage therapy business within a golf and country club in Toronto. Her patient demographic ranged from weekend warriors to high-level athletes participating in tennis, golf and Iron Man, as well as a geriatric population with chronic conditions such as osteoarthritis.

Dr. Vazic holds certifications in a variety of continuing education courses such as Athletic Movement Assessment, Functional Range Release and Functional Range Conditioning. She also completed the Clinical Acupuncture Program at the Canadian Memorial Chiropractic College during her last year of chiropractic study.

Dr. Vazic’s approach to treatment is evidence-based and patient-centered. She gives her patients options based on her clinical judgment and the best available evidence in the literature. She utilizes a variety of techniques such spinal and extremity manipulation and mobilization, functional range release, muscle release therapy, electro-acupuncture and active rehabilitation. Although she loves treating sport-related injuries and enhancing movement for optimized sport performance, her ultimate goal is to help individuals of all walks of life achieve better health and a higher quality of life!

Jacquelyn (Sapphira) Waltbauer

RMT, RAPID-NFR Practitioner 

Sapphira graduated from the Canadian College of Massage in 2013 and has over a decade of experience in the health and wellness field. With a focus on deep tissue and sports massage, her background includes working with individuals who suffer with chronic progressive conditions. Sapphira is motivated and passionate about helping others who suffer from pain and physical dysfunction in their daily lives. Sapphira has a strong belief in an evidence based approach to treatment and focuses directly on the individuals needs when devising a treatment plan that will be beneficial, sustainable and successful. Sapphira is trained in the use of general Swedish massage; trigger point therapy, joint mobilization and remedial exercise to promote healing and recovery. Sapphira is also a certified RAPID neurofascial practitioner; a movement based manual therapy technique that addresses the central nervous systems role in alleviating pain. With her experience in athletics and health care, sapphira has a passion and drive to ensure optimal treatment outcomes for her clients.

Darlene Stegner


Darlene is a Registered Reflexologist who graduated from Reflexology Training Essentials in February 2018 and with continual upgrading, is certified to work on feet, hands and ears. In addition to Reflexology, Darlene is also certified in traditional Indian Head Massage.

Darlene’s passion for complementary health stems from her own healing journey. Following experiences with trauma, stress and anxiety, Darlene enveloped herself in multiple forms of healing, finding her own passion in Reflexology, Reiki, meditation and a deepening of her spirituality. Darlene understands first hand the effects that stress and anxiety have on the body—as such, she has a special passion for helping others with healing physically, emotionally and mentally.

Combining Darlene’s passion for healing with her warm and accepting nature, you will find sessions with her to be relaxing, informative and empowering.

Trudy Klassen


Trudy graduated from Medix College in Kitchener in 2017. She has training in hydrotherapy, general Swedish massage, joint mobilizations, trigger points, fascial restrictions, deep tissue techniques, GTO and O&I techniques. Trudy understands every client’s body and condition are different, therefore each treatment should be specialized towards each individuals needs. She strives to ensure each client leaves the treatment feeling refreshed and improved.

Elaine Turcotte

Time Line Therapy® Practitioner

Elaine believes that our greatest gifts are our biggest wounds. She has survived trauma, struggled with anxiety, depression and grief. She tried all kinds of things including grief counselling, life coaching, retreat intensive, not to mention an entire library of self help books and podcasts. She hated having to tell her story over and over. It was painful, exhausting and she didn’t want it to be her identity anymore. The changes were small and incremental until she was in Peru in 2016 and met a fellow retreat participant who was NLP coach. She became a client and it was so effective, she knew she needed to add it to her practice. 

She works with clients from 10-79 and specializes in working with people who are dealing with health anxiety, social anxiety, trauma, fear & phobias, anger management, body shame, abandonment issues, loneliness, OCD, addictive behaviour, relationship issues, divorce difficulties, complicated grief (including the loss of a loved one through suicide).

Elaine completed her Master Practitioner of NLP, Time Line Therapy®, Hypnosis from the Tad James Company in 2017. She received her Core Transformation and Wholeness training from Mark and Connirae Andreas in 2019. She also completed her Simpson Protocol training in 2020. She is currently working on her Masters in Psychology and the Neuroscience of Mental Health at King’s College London, UK. 


Gayathri Mallur


Gayathri is a passionate Registered Acupuncturist with in-depth medical knowledge. She is well trained in Holistic systems of medicine such as TCM Acupuncture from Canada, Naturopathy and Yoga therapy from India. She has a strong focus on creating a positive, caring and holistic environment for healing and relaxation.


Dr. Nevena Jovanovic

Naturopathic Doctor

Dr. Nevena Jovanovic graduated from the University of Waterloo with an Honours Bachelor in Science followed by the Canadian College of Naturopathic Medicine with a Doctorate in Naturopathic Medicine. She is licensed under the College of Naturopaths of Ontario. Dr. Nevena Jovanovic is a Naturopathic doctor in Waterloo who takes the time to get to know her patients and identify the root cause of their health concerns. Her strong drive to help patients achieve their health goals and her passion for working with the natural healing powers of the body allow her to help patients become their best, happiest self.


Cancellation Policy: 

All cancellations must be made a minimum of 24 hours prior to your appointment time. Any appointments cancelled outside of the 24 hours will be charged in full.  Each appointment is booked with a Practitioner who has prepared your session to maintain your wellbeing. This is also their valuable time and why we have these policies in place. Thank you very much for your understanding.

Privacy Policy

Personal Health Information Protection Act
The Ontario Government has legislation, the Personal Health Information Protection Act (PHIPA) that came into effect on November 1, 2004. This act has been established to set out rules for the collection and utilization of information that is collected about patients. All of our therapists abide by these regulations.